Privacy Policy

1. Introduction

Automat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workflow automation and API engineering services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, role, industry)
• Payment information (processed securely through our payment provider)
• Technical requirements and specifications for automation projects
• API credentials and access information necessary to provide services

2.2 Automatically Collected Information

When you access our website or services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Log data (access times, error logs, performance metrics)

2.3 Technical and System Data

In the course of providing automation services, we may have access to technical data from your systems, including API responses, workflow execution logs, and system integration details necessary to maintain and monitor your automations.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our automation and API engineering services
• To process payments and manage subscriptions
• To communicate with you about services, updates, and support
• To monitor and troubleshoot technical issues
• To ensure security and prevent fraud
• To comply with legal obligations and enforce our terms
• To develop new features and improve service quality

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in providing our services (payment processing, hosting, analytics)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it. Active subscription data is retained throughout the subscription period and for a reasonable period thereafter for business and legal purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at hello@automat.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may limit certain functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@automat.com